Cant access admin page for our wordpress account
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The email and password that i am using to access our account is bringing us to an account that does not have any of the content that we have been working on for the past week. It is completely blank
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Hello @rudrycleaning
Can you post the link to the site that was under your account?Go here: http://wordpress.com/sites and see if you can find your desired site/blog there.
If you cannot find it, then you probably have logged into a different account. Please try to remember exactly which account the site/blog was on and login to that account.
If you cannot remember which account has that site/blog, you can reach staff for help. To reach staff you can tag this question with the modlook tag on the Tags section of the sidebar.
Read more about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
If you do not remember the password to that account, you can reset the password by going here: https://en.wordpress.com/wp-login.php?action=lostpassword
If you have lost access to the email address associated with that account or have completely loss access to the account for some other reason, then you can fill up this Account Recovery Form: https://wordpress.com/wp-login.php?action=recovery and prove the ownership of that account.
More information about account recovery can be found here: https://en.support.wordpress.com/account-recovery/
Hope these help! 🙂
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