Can’t Access Administrator Functions

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  sandhi108 · Member · Jan 11, 2024 at 4:39 am

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  I don’t understand what’s going on….I can’t access the administrator functions….also Reader is not showing up (on my laptop), iPhone /OK

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jan 12, 2024 at 7:22 am

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  Hi there!

  Can you share screenshots showing what you see when you try accessing your site’s dashboard and the WordPress.com Reader? Here’s how to take a screenshot if you’re not sure:

  

  Making a Screenshot

  in WordPress.com Support

  3 min read

  A screenshot is an image that captures what appears on your computer screen. Screenshots can come in handy when trying to explain something to Support, or if you want to blog about something you’ve seen on your computer screen. No matter what operating system you use, you can make a screenshot in a few steps. Windows Find the Print Screen key. (Depending on your keyboard, the key mi

  Thanks!

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  sandhi108 · Member · Jan 12, 2024 at 7:36 am

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  I never have used the administrator functions on my iPhone…. I only had access on the laptop for changing colors or layout, etc

  All I get now is the WordPress logo when I try to access both now :

  

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  sandhi108 · Member · Jan 12, 2024 at 7:39 am

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  I took a photo of my laptop….

  not possible to take screenshot because I can’t access administrator function from laptop

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  sandhi108 · Member · Jan 12, 2024 at 7:40 am

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  I mean iPhone….

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  sandhi108 · Member · Jan 12, 2024 at 7:41 am

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  can you access administrator functions on iPhone ?????

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  staff-oikake · Staff · Jan 15, 2024 at 9:59 am

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  Hi,
  
  You can manage your account on your iPhone by installing our WordPress app from the App Store, or by logging into your WordPress.com account using your iPhone browser (Safari by default)
  
  Regarding your issue, I’d say this has to do with the browser cache memory. Could you please empty your browser cache following the instructions here?

  

  Solve Common Browser Issues

  in WordPress.com Support

  3 min read

  Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

  This should fix the issue on your end.

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!