Can't access and work on my paid website 'lifeafter70.com'
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Hi there, I Started creating my first blog with WordPress.com, paid $90 on August 24th for 2 years subscription, but the payment was delayed for some reason. It was an unfortunate timing, because we have had a scheduled vacation, so we left without finalizing my purchase and creating the website. Now, that I am back, I can’t access my website and any help chat at all. Can you please let me know how to get back online?
Here is the transaction record from PayPal
Paid with
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Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Please also don’t post any personal information, such as transaction IDs, on these forums as they are public. Staff will be able to redact it for you.
Hope this gets resolved soon. :)
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Thank you so much for answering fast. Especially if you can delete my private payment info. I froze when I saw that it went to forum and not to customer support.
Somehow I have successfully deleted the site that was for free, and now I am trying to figure out how to create a blog with wordpress software. I can’t find widget where I can let customers contact me by email. My website is lifeafter70.com. -
Hi there,
There’s no widget to allow customers to contact you via email. There’s the contact info widget, but that just lists contact information, and I wouldn’t recommend listing an email address in that way as it can then be easily scraped by spammers.
Instead I’d recommend you look at the contact form. You add that to a page on your site, and if someone submits the form the submission is sent to the email address you specify. If you don’t specify an address, it goes to your WordPress.com account email address.
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