can't access back end
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Hi All,
My wordpress website (www.vvvineyard.com.au/new) has been working properly as I have been building it and I am just about at the point where i want to move it to the main domain http://www.vvvineyard.com.au (e.g. no /new at end).
I am unsure of how to do this so I had a little fiddle with the main settings and changed the URLS in the setting pages of wordpress to http://www.vvvineyard.com.au rather than http://www.vvvineyard.com.au/new assuming that it would either work….or tell me it wouldn’t and I could change it back.
BUT now I can not login into my back end.
When I got to the admin login page, http://www.vvvineyard.com.au/new/wp-admin, I get a 404 error page. If I search the website http://www.vvvineyard.com.au/new I get a ‘low-fi’ version and all links go to my old original site http://www.vvvineyard.com.au
How can I fix this. I feel like a complete idiot :(
Cheers, Pok
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Hi Pok,
It sounds like your site is a self-hosted WordPress site using the software from WordPress.org.
You’ll have better luck asking your question in the WordPress.org forums, this forum is for WordPress.com users.
You can learn about the differences here: https://en.support.wordpress.com/com-vs-org/
Tip: You can change your URLs back to the previous ones directly in the database. Check out these steps: https://codex.wordpress.org/Changing_The_Site_URL#Changing_the_URL_directly_in_the_database
If you have any follow up questions post them in this forum.
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There are a bunch of steps involved in moving a WordPress site.
First, your entire site most likely is living in a folder in your hosting account called “new”. The folder “new” is in your root directory. What you want, is to move your entire site to the root directory.
So, using an FTP client, such as FileZilla (or perhaps simply by logging into your hosting account) you need to move ALL your site files to the root directory.
Your new admin page will be vvvinyard.com.au/wp-admin. The /new will be gone.
You’ll also need to go into your database and change some of the tables in there. There are like 3 or 4. Just scroll through and look for anything that has your URL in it. You’ll need to change anything that says vvvinyard.com.au/new to vvvinyard.com.au.
For help logging into your database, you’ll want to contact your hosting company support, or perhaps someone in the WordPress.ORG forum can help you (hint: your database username/password can be found in your wp-config.php file)
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it’s also possible that you have a folder called “vvvinyard.com.au” or something similar in your root, and inside THAT folder is your “new” folder.
regardless, what you want to do is move all your website files out of the “new” folder, and into whatever folder the “new” folder is in.
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@jameswelbes
STOP! Stop providing support here at wordpress.COM for WordPress.ORG software issues now please. We Volunteers do not do that because it causes confusion. If you want to answer WordPress.ORG support questions then go to http://wordpress.ORG/support/ -
@pokolbinguy
http://www.vvvineyard.com.au/ is hosted by VentraIP (USA) not by WordPress.COM. Our support docs do not relate to it and we do not provide support for it. You are posting to the wrong support forum just as rwaynick indicated above.Hosting provider: VentraIP (USA)
WHOIS: Click Here
IP Address: 198.244.10.16
Name Servers:
ns3.hosting-services.net.au
ns2.hosting-services.net.au
ns1.hosting-services.net.auWordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins (passwords), features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
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Hi James,
Understood. :) I have answered questions here for over 9 years and about 30% are posted by those who ought to be posting to WordPress.ORG support. When we answer their questions they return. They also bring other wordpress.org bloggers with them who notice they got support here and the whole situation becomes chaotic. -
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