Can't access backend of site
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I’m trying to edit my site, but when I try to customize, all I see is this:
It doesn’t matter how long I wait, this stays the same. What’s going on?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I can confirm that the same page loads for me without issue, so I am thinking this is possibly an issue on your end since I am not blocked from proceeding.
It looks like you are using Google Chrome as your browser, so with this in mind I would like you to try the following:
– clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
– Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.
– If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Firefox. Are you able to proceed if you use a browser other than Chrome?Thanks for the additional info!
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I have been having the same issue for well over a month now. It just never loads. I’m using firefox, but had the same issue when I tried on google chrome. My site is julieshiel.wordpress.com/
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@psychoentropy, everything loads without problems on my end. Have you tried clearing your cache and cookies already? You can find here more information on how to clear the cache depending on your browser:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.
Also, if you’re using any browser extensions, try to disable them temporarily.
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