can’t access blog I have had for four years

  • Unknown's avatar
    msgold142 · Member ·

    Pretty sure blog is But I Digress…. at marigoldonline.net No matter what I do I get a Forbidden message telling me access is denied. It’s always been a two-step verification but now I am completely blocked.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

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