Can’t access dashboard
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Hi
Can you please help. I have not accessed my blog dashboard in a while but have just gone in and can’t get up the dashboard screen or even access the admin area. It just says ‘you must log in to access the admin area’ but there is nowhere to input any log in details. I’m completely stuck and not at all sure what to do next. Can you please help?
Many thanksWP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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in addition, I have managed to get into WordPress now but only to the previous version of my blog. it has all been updated since this version and many more posts etc. the website is http://www.diaryofamidlifemummy.com without the ‘wordpress’ in it
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Hi there:
We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.
If your site was configured properly, you should be able to log into your site via this URL:
http://www.diaryofamidlifemummy.com/wp-login.php
However, that URL redirects to http://www.diaryofamidlifemummy.com/ – so it appears you have installed some security or other plugin that is redirecting traffic from your admin pages to your homepage unless you’re logged in. But it’s also stopping you from logging in.
You should reach out to your host GoDaddy for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
I hope this points you in the right direction.
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