Cant access dashboard – getting General Error 'The page you requested is NOT AVAILABLE' –

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  lauramislan · Member · May 11, 2017 at 6:33 pm

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  I went into general settings, to see website and tagline. didn’t change anything. but now it won’t let me back into the dashboard on the site mmbts.com, I get a blue and black page with general error ‘the Page you requested is NOT AVAILABLE’. how do I fix??

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  timethief · Member · May 11, 2017 at 6:58 pm

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  mmbts.com is hosted by IX Web Hosting, not by wordpress.COM

  That site is not on WordPress.COM servers. You are posting to the wrong support forum for your software.

  We provide support only for wordpress.COM hosted sites and our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service