• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio 
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio  
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Can’t access dashboard items; fading in and out

Can’t access dashboard items; fading in and out

  • Unknown's avatar
    atstephens · Member · Sep 5, 2023 at 5:56 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hello! First of all, the public site itself is fine. It’s only dashboard sections that are problematic. I am logged in both as myself (a user, possibly an admin) and as the account I know is the main admin user. Neither account is able to view things like Users, Plugins, My Home, Help items, etc. There are empty spaces there where there should be something and they just fade in and out. I have tried re-caching the site, but the button isn’t clickable.

    Jetpack sent an email this morning at 4:32am (EST, my time) and said the site was loading slowly (error: 184777084/intermittent) but then another email 3 minutes later said it was fine.

    I tried to turn off all plugins but turned off WooCommerce first (before WooCommerce Payments) and now I’m getting a critical error – either the error that WC Payments can’t work without WC, or, when I try to activate WC again, it says “There has been a critical error on this website. Please check your site admin email inbox for instructions.” but I never receive an email. I don’t think these two WC items are what’s causing the problem with the dashboard items, since the problems were there before I started deactivating plugins. The site is only used as a blog, not for any commerce, so this isn’t critical for us anyway.

    The blog I need help with is: (visible only to logged in users)

  • The topic ‘Can’t access dashboard items; fading in and out’ is closed to new replies.

Tags

  • account
  • Jetpack
  • payment
  • WooCommerce

About this topic

  • In: Support
  • 1 participant
  • 0 replies
  • Last activity 3 years
  • Latest reply from atstephens

Have a question?

Get in touch
Back to Top

Couldn't find what you needed?

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions