Can\'t access dashboard of my blog

  • Unknown's avatar

    I’m sorry, but without access to the email address used to sign up for the account and without any of the other account verification information, there’s nothing else I can do. These verification steps are required as the only thing we require upon sign up is an email address. Without access to it, there’s no way to verify ownership other than the items I listed above.

    Since your goal was to delete this site, I have marked the site private since you’re unable to verify account ownership. Here’s more information on site privacy settings for your reference:
    http://en.support.wordpress.com/settings/privacy-settings/

    Let me know if you have any questions.

  • Unknown's avatar

    Hi again, I have access to the e-mail that is registered as the site user’s account. I just tried to request access to the blog after you set it to private and the requesting e-mail goes to my inbox. I find all of this very confusing. If my current e-mail is connected to the blog how come it’s not enough to verify my ownership?

  • Unknown's avatar

    Since you have access to that email account, the easiest way to regain access to your account will be to reset your password here:

    https://wordpress.com/wp-login.php?action=lostpassword

    Be sure to check your spam or junk folder as sometimes the password recovery email ends up there.

    Please let me know if you have any trouble regaining access to your account or if you have any other questions.

  • Unknown's avatar

    I just tried that but I can’t see any of my posts only Profile and Personal settings. I keep getting e-mails about approving comments but I don’t have access to them?

  • Unknown's avatar

    Are you logging in as the other username? That’s the only way you will be able to see or monitor comments on the other blog.

  • Unknown's avatar

    I’m logging in with the e-mail I used to reset the password.

  • Unknown's avatar

    I looked at the account connected to “malenekirstine.wordpress.com” and I don’t show any password reset attempts made under the user account’s email address.

    Since your goal was to delete that site, when I marked it as private, it effectively does the same thing: nobody will be able to see the site or find it in a Google search. Since there isn’t anything else you need to do to effectively remove this site from public access, you can choose to not continue to narrowing down the email address you used to sign up for this site originally.

    I’m happy to assist if you have any questions.

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