Can’t access hosting

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  carolinekay11 · Member · Apr 24, 2023 at 9:33 am

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  Hi

  Re website: https://havefizzwilltravel.com

  I am unable to access this website and also the admin area. It is showing an error.

  How can I access the hosting so I can fix the error?

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Apr 24, 2023 at 4:00 pm

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  Hey there,

  It looks like the astra-addon plugin was causing a critical error.

  I’ve deactivated this plugin so that you have access to the site again.

  I’d recommend updating the Elementor Pro plugin here: https://havefizzwilltravel.com/wp-admin/plugins.php

  I’d then suggest re-activating the Astra Add-on if that’s needed.

  I hope this helps.