Can’t access/log in to my website

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  francesalvosa · Member · Jun 21, 2021 at 11:47 pm

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  Can’t access/log in to my website. I activated TODAY, the iThemes and now have been unable to access my website AND showing a website 404 ERROR. HELP?!

  The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  kokkieh · Staff · Jun 22, 2021 at 8:33 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support at iThemes directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/