Can’t access my account
-
Hello, I haven’t used my account in over a year. I was wondering if I can still access it but the problem is I no longer the same email address so a change of password isn’t possible. Thank you.
Username klmay
-
Hi there,
If you don’t have access to the email address, in order to regain access to a WordPress.com account, we’ll need one of the following things:
* A transaction ID for any upgrades purchased for the account
https://en.support.wordpress.com/transaction-id/
* The WordPress.com account activation link, which we sent to your email address when you first registered with us.
For more information please read our Account Recovery guide:
-
Hi there,
If you’ve misplaced your log-in information, the email address or username you’ve entered isn’t recognized, and you can’t use Two Step Authentication to reset your password, you can access your account using the Account Recovery Form
-
-
Hi @pdrdesignswebsites, it sounds like you’re having a different issue than the one in this thread.
Could you start a new thread with more details here?
https://en.forums.wordpress.com/?new=1Then add “modlook” without quotes as a tag. We’ll go from there.
- The topic ‘Can’t access my account’ is closed to new replies.