can’t access my account

jerryhelmer · 2026-02-02T00:06:56+0000

Forums / can’t access my account can’t access my account jerryhelmer · Member · Feb 2, 2026 at 12:06 am Copy link Add topic to favorites I created an account and paid for it using the wrong email address. I accidentally used a .com domain when it should have been .org. I can’t get back in because to verify the account i need to be able to receive an email. How can I fix this ? staff-jadezilla · Staff · Feb 2, 2026 at 1:17 pm Copy link Hi there, I see that we’ve followed up with you about this by email. We’ll continue assisting you there so we can look into the details securely. Kind regards,Jade Log in or create an account to reply Log in Sign Up

jerryhelmer · Member · Feb 2, 2026 at 12:06 am
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I created an account and paid for it using the wrong email address. I accidentally used a .com domain when it should have been .org. I can’t get back in because to verify the account i need to be able to receive an email. How can I fix this ?
staff-jadezilla · Staff · Feb 2, 2026 at 1:17 pm
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Hi there,

I see that we’ve followed up with you about this by email. We’ll continue assisting you there so we can look into the details securely.

Kind regards,
Jade