cant access my account, site always down

  • Unknown's avatar
    caustin2002 · Member ·

    I cant access my account, it always shows that page is down. Its not a login issue. It worked for about 2 weeks and I haven’t been able to get in since. What is going on?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com) and by looking at your domain’s WHOIS records it looks like it has been suspended because it hasn’t been verified yet. Please contact your domain and your hosting provider to get more help on that.

    We’re only able to provide support for WordPress websites and domains that are hosted by us. For more help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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