Can't access my admin account

  • Unknown's avatar
    tasheena87 · Member ·

    My page works when I visit it, but I can’t get on my admin account or access any of my editing tools. This text is what I’m getting when I try:

    Warning: require_once(/home2/thecinn4/public_html/wp-content/plugins/optinmonster/includes/class-am-notification.php): failed to open stream: No such file or directory in /home2/thecinn4/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php on line 204

    Fatal error: require_once(): Failed opening required ‘/home2/thecinn4/public_html/wp-content/plugins/optinmonster/includes/class-am-notification.php’ (include_path=’.:/opt/php70/lib/php’) in /home2/thecinn4/public_html/wp-content/plugins/optinmonster/optin-monster-wp-api.php on line 204

    I have no idea what this means! Help!

  • Unknown's avatar
    timethief · Member ·

    What is the URL of your site?

  • Unknown's avatar
    timethief · Member ·

    You failed to post the exact URL of the site you refer to. To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site(s) so you know where to post for support.

    For hosting issues contact your web host. For software support read on.

    This is WordPress.COM support and that site is not on our servers. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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