Can’t access my admin page “active access token” issue
-
I can’t seem to access my site on the wordpress page. There’s just an error on the main page “An active access token must be used to query information about the current user.” and I cannot interact with anything
The blog I need help with is: (visible only to logged in users)
-
Furthermore, if I go to my account page, everything is blank and I get an error (seems like a DB error or something)
-
-
Hi there! I looked at your site and your account, and I was not able to replicate the issues you mentioned.
I was able to see your site, your Domains, and your Sites management page as well.Is it possible that the issue has been resolved since then? If not, please try using a different browser and a new incognito window to ensure there are no conflicts.
Also, do you mind clearing your browser cache and checking if the issue is fixed afterwards?If you’re unsure how to clear your browser’s cache, head to our guide: Clear your browser cache.
In case you are still experiencing issues, kindly take screenshots of the errors you are seeing and share the direct URL of where you are seeing them. It might be easier to email us from your email directly to help@wordpress.com or use WordPress.com/help to contact us, so we can share direct screenshots with you as well, and we can help you via a verified account connection.
Looking forward to your reply!
-
-
WordPress.com Forums 