can’t access my Blog need help

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  frankxj · Member · Jun 1, 2018 at 10:12 pm

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  I can not get access to my admin site http://www.frankcastellanos.com/wp-admin and my blog http://www.frankcastellanos.com is throwing a lot of errors, this started to happen after i did a lot of updates in my admin site after not using the blog for a long time. can anyone help me out with this? thanks

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 3, 2018 at 11:18 am

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  Hi there,

  Your site is using the open source WordPress software, not WordPress.com, so we cannot help you here.

  It looks like a plugin on your site is broken, so you’ll need to access your site’s files via FTP at your hosting provider and delete that plugin so your site will work again. This is likely also what’s preventing you from accessing the dashboard.

  For more help with your version of WordPress you can ask here:

  https://wordpress.org/support/