Can't access my dashboard or support forums.
-
Same problem for me, also in the UK. Using chrome on various computers with AOL as ISP. (AOL is now owned by talk talk I believe).
I Can sometimes get on to one page but painfully slow and can’t expect others to have the patience to persist visiting my blogs.
I would NOT phone AOL – their phone helpline is terrible, rarely get someone who understands what we are saying but we just have to go with them and their script – in fact, what ISP should I change to?
-
-
I am fed up with this.
I have 2 blogs with problems: stmarysfetcham.org.uk and cannongrovefetcham.wordpress.com. I use Chrome and I am with talktalk.
One of my blogs is to help flood victims I am trying to support so we need things up and running NOW! This has been going on for several days and it is not the first time. It would appear the reason for the problem is known i.e. blog/s have been deemed to contain inappropriate content. This is not something that users can solve and telephoning the ISP is not going to give us access to anyone with the authority or knowledge to help. Please solve this WordPress. -
I would never ever in a million years continue to finance and ISP who blocked millions of blogs on this platform because one or two blogs had inappropriate content which was yet to be reported and removed and who continued to do this even after they were removed.
I would take my money to another ISP so fast heads would spin. I would publish about this mess that the overactive ISP’s have caused. I would then promote my posts in all social networks.
-
-
Does anyone understand at all what’s going on here?
Here’s the backgrounder and it’s seems now that it’s happening all over again. https://www.openrightsgroup.org/blog/2013/talktalk-wordpress
-
timethief: do you mean that the offending blog/s have been removed but the blocking of WP is continuing?
-
Yes it seems they reported the whole WordPress.com platform to https://www.openrightsgroup.org
-
-
WordPress.com Staff once again are trying to talk some sense into the heads of the ISPs who are blathering all over the place example or blethering https://en.forums.wordpress.com/topic/cant-access-my-dashboard-or-support-forums/page/3?replies=70#post-1696069 instead of removing the blocking.
-
-
Not all of that is clear but I think the gist is that WordPress.com Staff are talking to the heads of the ISPs. Why does it take days before they do this ?
-
Here’s the backgrounder and it’s seems now that it’s happening all over again. https://www.openrightsgroup.org/blog/2013/talktalk-wordpress
Actually, Open Rights Group is attempting to defend our access to our blogs, not as you later seem to suggest serving as a way of causing blocking. In fact, I’d go further than ORG will ever argue (I’m a member of the organisation, by the way), and do so in my latest blogpost:
http://error451.me/2014/03/16/is-this-a-new-kind-of-censorship-when-the-act-of-blogging-becomes-kafkaesque/ (one of the wordpress.com hosted and domain-mapped blogs I’m having problems accessing …) -
Anyone else on PO Broadband? I’m experiencing similar problems accessing my blog to that of a year ago. Very frustrating. Will clear the cache and see if there is improvement.
-
-
Hurrah for whoever did what – everything running as normal this morning (on Primus/TalkTalk).
-
:-)
My access has improved dramatically this morning too. For the moment. TalkTalk also.
Important to keep tabs on it though – from now on, I mean. And if you have intermittent problems accessing stuff, don’t automatically assume that it’s the platform to blame; even as I shouldn’t automatically assume it’s evil governments …
On the other hand, I’ve had stretches of good access followed by really weird r-login freezing periods. And I had very similar problems a year ago, even on a wordpress.org website (problems accessing the dashboard). Even an unexplained disappearance of that blog for ten days not long ago, but not for all ISPs. (Not billing issues or anything like that either.)
Anyhow, I’ll reserve judgement for the moment. I’d like clear explanations of exactly what’s been happening in this case, and also where, before I’ll be happy again.
-
Likewise access much faster and on IE too whereas that still failed to load any wordpress site when I briefly checked on Saturday, when my Google access was ok. (Cleared cache on both days)
BUT, as for the last several weeks, after logging into WP for my https dashboard there’s no content. I have to hit F5 to refresh and then it shows everything as normal and posts are accessible.
Eiohel was v fortunate to get some sense from CS Talktalk whereas on 2 occasions CS wouldn’t take my word for what was wrong and their system showed no malfunction. Last Nov their old website allowed email access to techies and I could get some sense and action.
Have received their request for customer survey feedback – so it’s 0/10 on all aspects!
Am disappointed our helpful WP team and managers seem unable to clout UK ISPs hard enough. So, as suggested it’s time for all of us to embarrass ISPs on our blogs and publish our concerns beyond OR Group.
It’s time each of us take complaints to independent regulator of UK communications industry Ofcom (http://www.ofcom.org.uk/about/ and http://consumers.ofcom.org.uk/tell-us/telecoms/)
-
This appears to have once again been an issue with the Internet Watch Foundation, and has been resolved. I’m going to close this thread, but if it comes up again, please let us know.
If you were not in the UK and are still having issues, please post a new thread.
- The topic ‘Can't access my dashboard or support forums.’ is closed to new replies.
WordPress.com Forums 