Can't access my domain name…

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  marykarvermft · Member · May 3, 2017 at 10:31 am

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  Please help! There was chargeback for my domain renewal… I’ve paid the chargeback fee, but I can’t access my domain name even though it says it’s registered… How can I access my domain now that the chargeback has been taken care of? Thanks, in advance, for your help!

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 3, 2017 at 10:37 am

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  Hello @marykarvermft,
  I am tagging this question with the modlook tag on the Tags section of the sidebar, so that this thread gets the staff;s attention.

  If you wish to reach the moderator staff directly for your future questions, just add the modlook tag in the Tags section.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thanks! 🙂

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  otpidusprime · Member · May 3, 2017 at 10:38 am

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  @marykarvermft also, please post the domain name in question.

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  marykarvermft · Member · May 3, 2017 at 11:19 am

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  Thanks for your help… The domain in question is marykarvermft.com

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  gemmacevans · Member · May 3, 2017 at 11:24 am

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  Hi marykarvermft,

  Thanks for paying the chargeback fee. I’ve restored the domain back to your account :)

  Come back to me if you need any further help.

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  marykarvermft · Member · May 3, 2017 at 11:37 am

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  Thanks, so much, Gemma! :)

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  gemmacevans · Member · May 3, 2017 at 1:49 pm

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  You’re welcome :)