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Forums / Can't access my HOSTED wordpress because private one is taking over log in

Can't access my HOSTED wordpress because private one is taking over log in

  • Unknown's avatar
    phaewryn · Member · Jan 27, 2017 at 8:14 pm
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    I have a wordpress site installed on a hosted web server, the site is http://jdo09280.classweb.ccv.edu/wordpress/ and it is for college. I can’t, for the life of me, LOG INTO IT, because every time I try to log into it, I am told my account doesn’t exist (username [redacted by mod]), and the only log in that works is for a personal wordpress free account http://phaewryn.wordpress.com, which I DON’T EVEN WANT.

    I am at a loss on how to log back into my SCHOOL wordpress site/account. Can anyone PLEASE help me? I need to get in there, it is very important. I think I may have messed up by using the same email address on both accounts and gotten them crossed or something.

    Is there an alternative log in for privately hosted wordpress sites? How do I get back into my http://jdo09280.classweb.ccv.edu/wordpress/ account? In my control panel inside the web hosting account somewhere? My school username doesn’t seem to be found when I try to login in at both wordpress.com and wordpress.org. HELP!

    To be clear, I am logged in right now to an account I wish didn’t even exist, I need to be in my SCHOOL account [redacted by mod]. How can I retrieve my log in details? Is it somewhere in my php database, or my wordpress folder?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Jan 27, 2017 at 8:21 pm
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    jdo09280.classweb.ccv.edu is hosted by Amazon.com

    not by wordpress.COM.

    That site is not on our servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • The topic ‘Can't access my HOSTED wordpress because private one is taking over log in’ is closed to new replies.

Tags

  • hosted wordpress
  • login
  • not a wp.com blog
  • personal account mix up
  • posting to the wrong support forum
  • wporghelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 9 years
  • Latest reply from phaewryn

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