Can’t access my old account
-
I got a new phone number, so I can’t get the codes sent to my phone to change my password.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi –
No problem. We can help you with this. Please tell me which account you’re trying to access and I will send an email that way.
-
-
Thank you! Have you been able to fill out the recovery form as outlined here?
https://wordpress.com/support/account-recovery/#account-recovery-formIt will tell you if you have access to the email to just reset the password, but it should let you submit the form anyway after that. That way the correct team will have what they need to evaluate the case.
- The topic ‘Can’t access my old account’ is closed to new replies.