Can't access my 'old' WordPress
-
I wanted to update my Website with new infos and I don’t seem to be able to access my ‘old’ dashboard. The menus and sections that were created (and that we still can see on http://www.d2kmusic.com) don’t appear anywhere in the dashboard… Help!
The blog I need help with is: (visible only to logged in users)
-
d2kmusic.com is a wordpress.ORG software install on paid hosting, hosted by OVH Hosting, not by wordpress.COM
That site is not hosted by wordpress.COM. It is not on our servers. We provide support only for wordpress.COM hosted sites. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.re: wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.re: Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
- The topic ‘Can't access my 'old' WordPress’ is closed to new replies.
WordPress.com Forums 