Can't access my own blog website anymore
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Hello,
I made this website a few years ago and haven’t updated it very often in the past few years. However, now, when I login, I can’t get access to my own website anymore to apply any changes. It says I don’t have any rights to access and the admin of the website should give grant me the rights, even though I should be the admin. Can you guys fix this?
emailadress is (email visible only to moderators and staff)
website is wordpress site is http://www.identityisdynamic.com (I bought the domain name) -
Hi identityisdynamic191017,
I’m sorry you lost your account details. We can get them back for you.
The first thing I would recommend is a password reset: https://en.support.wordpress.com/passwords/
Let me know if you’ve tried that. If you haven’t, please do so. If you have, I’ll put a tag on this post to get staff to help you with your account details.
Best,
Jesse -
What are you talking about, I have my password and why would I want to change it. My entire weblog is GONE, it’s not connected to this account anymore. And my domain name expired and I couldn’t renew it because wordpress no longer connects my site. It says I have no site when I login here???
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I asked you to do that so that you know you have control of your login. However, I see I didn’t respond to what you were talking about. So, to answer your question, I’m not certain of what I was talking about.
I’m also not qualified to help you with your issue. I’ve added a tag to have staff, who can review your account, respond to help you. Please be patient as they respond.
Best,
Jesse -
identityisdynamic.com recently expired! Oh no!
“identityisdynamic” is not available at the domain identityisdynamic.com right now. This domain expired, and it has to be renewed before it is lost.
We already notified this site’s owners. However, renewing expired domains becomes more costly and complicated as time goes by. We want to make sure they got the message.
If you know this site’s owners, please get in touch and remind them to renew this domain before it’s too late.Staff have already been notified and will help you but it looks like you are most likely logged in to the wrong account to renew your domain which expired a few days ago.
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Hi @identityisdynamic191017, I can confirm you aren’t logged into the correct account.
Can you log out, then log in again using the email address that gets renewal notifications?
If you aren’t able to do that, can you let us know right away so we can work on account recovery with you?
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