Can't access my site
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kpatalent.com is my site, it’s still live.
But when I go to try and make updates it says “Jetpack connection” issue.
What must I do to correct this?
Thank you!
The blog I need help with is: (visible only to logged in users)
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Sorry it says I need help with karenriposophotography.com but that is not the correct site I need help with it, it is definitely kpatalent.com
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Hi there:
Since your site is not hosted with us here at WordPress.com, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.
If you’re having trouble with the Jetpack connection to your site, you would need to log into your site’s wp-admin area and check that plugin for any error messages.
If you still have trouble, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not and they can help troubleshoot the issue.
I hope that helps point you in the right direction.
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Hi,
My site kpatalent.com is a site hosted by WordPress.com but I for some reason can’t access it all.
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Hi there,
I checked and your site is not hosted with us here at WordPress.com but rather with InMotion hosting:
https://www.inmotionhosting.com/support/
To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:
Hope this helps.
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