Can’t access my site

  • Unknown's avatar
    joebrnobic · Member ·

    Hi, I have website hosted by WordPress for over 10 years, but all of the sudden, I can’t access it to make some changes. The site is on the line, but when I sign in into my WordPress account, I’m told that I don’t have any site yet! what is going on here? I appreciate any help. Thanks.

    Self-declared URL: thebestdealintown.org
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there! The WordPress.com account you’re posting from (username: joebrnobic) doesn’t appear to have any link to the domain thebestdealintown.org; this is because thebestdealintown.org isn’t hosted here on WordPress.com.

    It sounds like you may wish to log in directly on your site instead, rather than to your WordPress.com account? If so, I might suggest heading to the typical login address for a WordPress site, which for your site would be:
    http://thebestdealintown.org/wp-login.php

    If you log in there, that should let you manage your site!

    Of course, should you wish to manage your site via your WordPress.com account, what I can suggest is that you log in (as noted above) and consider using our sibling plugin Jetpack to connect your site to your WordPress.com account. It’s like an additional window to your site management, but it also includes features for free such as downtime monitoring and stats:
    https://cloud.jetpack.com/pricing/jetpack-free/welcome

    Jetpack does also offer paid features such as daily backup, to go with the free security features! There’s more information about what Jetpack offers here, in case that can be useful to you:
    https://cloud.jetpack.com/pricing

  • The topic ‘Can’t access my site’ is closed to new replies.