Can’t access my site
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When I try to go to either front or back end of my site I get: ‘Could not connect to database
This site is currently experiencing issues. Please try visiting at a later time.
Error: 1045’When I login to wordpress.com I see my site as one that I follow, but I cannot access admin to edit anything.
The blog I need help with is: (visible only to logged in users)
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Hi there!
Can you please confirm the address of the site so that we can take a look and advise accordingly?
Thanks!
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mvseastock.com
Update: I have also been speaking with godaddy, where I bought my domain name. In the process of speaking with them, part of the site has reappeared and when I click on hosting settings links in admin, it takes me to GoDaddy pages (I don’t remember that from before this started). Could they have somehow migrated the site from wordpress.com over to their hosting without me knowing/helping? I can now see the home page, but can’t click into any post. I can also now login to admin, which is a partially working Godaddy version of admin (godaddy link that doesn’t work is above Dashboard link).
I have old system emails from my site, things like password reset, that are from wordpress.com. That’s why I thought I must be hosting it with you guys.
I’m embarrassed to not remember where I’m hosting this, but I just haven’t touched it in a while.
Thanks for any help you can provide. At least letting me know if it was ever hosted with you guys would be a great place to start.
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Hi there,
Could they have somehow migrated the site from wordpress.com over to their hosting without me knowing/helping?
No this is not possible. However, GoDaddy also offers WordPress sites (using the open-source DIY version of WordPress) so you may have started your site with them directly when you purchased your domain, and not been aware that the site was not connected with us.
I can confirm that mvseastock.com has never been hosted with us directly. It was purchased in 2021 from GoDaddy directly, and has always been hosted there from what I can see.
If you wish, you do have the option to move it to our WordPress.com managed hosting. We offer a migration plugin that makes moving your site a snap, and would allow you to access the in-house support we offer for all WordPress.com sites, anytime you need help with it.
The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. Jetpack version 7.9 or higher activated on the self-hosted site. All incompatible plugins deactivated on the self-hosted site. ✅ ThHope that helps. Please let us know if you have any more questions.
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