Cant access my site
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I bought a business account yesterday, built 40% of my site and today i cant login. Its saying my email isnt connected to the site?
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You created the account danyalghani311 just before you posted this thread. It’s obvious you have another wordpress.com account. You can use the transaction id to restore access to your other account – https://wordpress.com/support/account-recovery/#verify-your-account-ownership
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Yeah I filled out that form. I used my gmail authentication to login thinking the blog was in that account, but it wasnt. I dont remember there even being a password setup the first time. I started my blog creation flow with inputting my domain then the flow took me to the choose a plan section which I did and paid for it. I didnt recieve any confirmation of my account creation which I thought was odd. All I have is my reciept for the plan I bought. It didnt have a transaction ID either…
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sorry that’s not it that was auto correct. It’s http://www.avarennmusiccom.wordpress.com I hadn’t connected my actual domain yet
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Every wordpress.com billing has an unique transaction ID – https://wordpress.com/support/billing-history/#find-your-transaction-id-in-wordpress-com -, so are you sure you bought that business account over here and not through Godaddy as you bought your domain over there on June 19th – https://wordpress.com/site-profiler/avarennmusic.com
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yes I’m sure. We bought the domain on go daddy and then we bought the business plan on here.
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Then you must have a transaction id – https://wordpress.com/support/billing-history/#find-your-transaction-id-in-wordpress-com – you can use to restore access to the account that bought that Business Plan – https://wordpress.com/support/account-recovery/#verify-your-account-ownership
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Hi again, we’ve received your account recovery request form, so we’ll be working with you on this matter and closing this topic.
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