Cant access my site

• 

  isaias031017 · Member · Oct 3, 2017 at 6:19 pm

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  Hello, I tried accessing my website today but this shows up
  This site can’t be reached

  braziltouroperator.com’s server DNS address could not be found.
  Search Google for brazil tour operator
  ERR_NAME_NOT_RESOLVED

  I cant even log into my /wp-admin or anything as well. And when trying to sign in, my account doesnt work. I signed in using the same credentials as weve had this site for at least 2 years now and it signs me into this where im currently writing the email from but it shows as if we have no website or anything.

  The website is : http://www.Braziltouroperator.com

• 

  timethief · Member · Oct 4, 2017 at 12:11 am

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  Hello there,

  braziltouroperator.com is hosted by IPV6 Internet Ltda
  Name Servers:
  dns5.kinghost.com.br
  dns4.kinghost.com.br
  dns1.kinghost.com.br
  dns6.kinghost.com.br
  dns2.kinghost.com.br
  dns3.kinghost.com.br

  You are posting to the wrong support forum. This is WordPress.COM support and that site is not on our servers.

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service