Can’t Access My Site (Parse Error)

  • Unknown's avatar
    donovideo · Member ·

    Hi, I discovered that my site had a problem with trying to acces it on my mobile phone. It would go to a pharmacy advertisement instead. I read that my theme may have a virus/malware, so I changed my theme to another one. Now my site will not display and shows a Parse Error. I cannot access the dashboard and I can’t debug through Jet Pack. I backed up my site with UpDraft Plus, but can’t access that either. Please help! Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    workingangela · Member ·

    Hello there,

    On clicking the link to your blog and taking a look at the error, I can see that your site is built on the open source version of WordPress, which is WordPress.org. Kindly click on WordPress.org Support, so that you can be assisted.

    You can also take a look at the differences between WordPress.com vs WordPress.org here.

    Many thanks.

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