CAN’T ACCESS MY SITE TO RENEW CREDIT CARD

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  ginaiturbebueno · Member · Sep 18, 2019 at 8:04 pm

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  I read this phrase when I want to open my site: YOU DON’T HAVE ANY WORDPRESS SITES YET. I want to keep my subscription!! Two days ago I upload my new credit card, but don’t know why you can’t see it. How can I access my site again? Thanks, gina-iturbe.com

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  staff-blorbo · Staff · Sep 18, 2019 at 11:04 pm

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  You’ll need to be logged in under the WordPress.com account which owns the domain, it will be the email address that the renewal notifications were sent to.

  If you don’t recall the password, we have some options at https://en.support.wordpress.com/account-recovery/