Can’t access my website
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Hi,
I haven’t logged in for a while, and when I tried to log in to my website, it says ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’
Can you please assist me on this?
Thanks,
ElaWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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When I tried to access my wp dashboard, it would only say “Please check your Primary Site’s Jetpack connection”. If I click on the wp-admin, it redirects me back to ‘The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’
Checked my email and I received no emails regarding this
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Hi,
I can see that your WordPress.com account is connected via Jetpack to this site, but it is actually hosted by another company. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho
Your site is hosted with Hostinger. You need to contact them to get assistance with this site.
If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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