Can't access my website.

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  codecoderob · Member · Jun 25, 2016 at 8:03 pm

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  Had a report from jetpack that my sites been down since money. Went through my cpanel and found no documentation. Could you explain all these to me. http://www.messengerdailys.com

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  timethief · Member · Jun 25, 2016 at 8:25 pm

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  That site is not hosted here. Conatct your web host.

  messengerdailys.com is hosted by Alchemy Communications
  WHOIS: Click Here
  IP Address: 66.186.19.2
  Name Servers:
  ns1.site4now.net
  ns3.site4now.net
  ns2.site4now.net

  This is wordpress.COM support. We do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/