Can’t access my website

  • Unknown's avatar
    travelbookdirect · Member ·

    Hi, im unable to access my website on wordpress. I had someone working on my SEO through admin, maybe he changed something?

    Cheers

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on our servers, so we are not able to help you access the admin dashboard for that site.

    If you say you had someone working, do you mean you gave someone else access to your admin account? That is a very bad idea, as that gives them complete control over your site, and they can potentially lock you out of your own site. You should always create a temporary guest account when you need to give someone else access to your dashboard.

    You can find the instructions for resetting the password on your version of WordPress here:

    https://codex.wordpress.org/Resetting_Your_Password

    And you can also try contacting your hosting provider directly to help you regain control over your site.

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