Can’t access my website

  • Unknown's avatar
    thenailstudio050418 · Member ·

    I have a wordpress website with you and can’t login. This @thenailstudio050418 is not familiar to me and there is no website linked to this anyway. Can you please tell me how to login my domain is thenailstudio.co.nz.
    Regards Mardi

  • staff-zara · Staff ·

    Hello there, your site (thenailstudio.co.n) is not hosted on WordPress.com.

    ns_name_01: ns2.sgp15.siteground.asia
    ns_name_02: ns1.sgp15.siteground.asia

    If you know your username and password to your site, when you navigate to the Dashboard login page (http://www.thenailstudio.co.nz/wp-login.php), click the Log in with username and passwordlink to proceed.

    For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    WordPress.com vs. WordPress.org

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