can’t access my website

• 

  mikefinkelmontana · Member · Aug 10, 2018 at 8:51 am

  • Copy link
  • Add topic to favorites

  can you provide info in helping access website

• 

  staff-zara · Staff · Aug 10, 2018 at 8:56 am

  • Copy link

  Hello there, could you let us know your site address?

• 

  mikefinkelmontana · Member · Aug 10, 2018 at 8:58 am

  • Copy link

  Yes, I’m at http://www.MichaelFinkel.com

  Can’t access on my 2 browsers nor on my wife’s computer

  I’m in Europe. An issue with Europe?

  Any help you can offer would be most helpful.

  Any way to chat over the phone.

  Thanks,

  Mike

• 

  staff-zara · Staff · Aug 10, 2018 at 9:03 am

  • Copy link

  Hello Mike,

  I’m able to access your site from Malaysia and London (via VPN) without any problem. However, your site doesn’t seem to be hosted on WordPress.com.

  Name Server: NS41.DOMAINCONTROL.COM
  Name Server: NS42.DOMAINCONTROL.COM

  Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

  WordPress.com vs. WordPress.org

  For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

  https://wordpress.org/support/