Can’t access my website.

  • Unknown's avatar
    robertwnash · Member ·

    My website ARCHJOURNEY.ORG is not working. It’s not live and I can’t login to the dashboard.

    ‘This page isn’t working’ and ‘HTTP ERROR 500’ is all I see.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    khushboo2004 · Member ·

    Hi there!

    This error can be caused by a number of things, like fatal code error, web server issues. If you have recently changed any theme file or plugin file, which may have caused this.

    If you have the access to the server via FTP or SSH, you can revert that change or contact GoDaddy team as ARCHJOURNEY.ORG is registered with them and they can help you fix this issue.

    Hope this gets fixed soon!

  • Unknown's avatar
    justjennifer · Member ·

    Just adding that these forums provide support for sites hosted on the WordPressdotcom platform. For assistance with your site using the WordPress software, you can find all the relevant support documentation and forums at https://wordpress.org/support

    More info about the differences between hosted WordPressdotcom (where we are ) and the WordPress software at https://en.support.wordpress.com/com-vs-org/

    Best wishes.

  • The topic ‘Can’t access my website.’ is closed to new replies.