Can’t Access My Website!

  • Unknown's avatar
    janitc · Member ·

    I need help getting access to my blog – whatever I do, it logs me into another WP site that I own. WordPress has lumped my websites together into one account, now I can’t access the other, older one.

    I can’t get into this one at all: https://minigardener.wordpress.com

    Resetting doesn’t help, forgotten passwords don’t help, invites nor access requests help because I can’t log in to it. All efforts point to the wrong blog/site.

    I’ve tried logging an ‘account recovery’ form and that doesn’t seem to do anything either. Crickets.

    Please help.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    janitc · Member ·

    Um – the above isn’t right. See? WP keeps doing this!!

    THE BLOG I NEED HELP WITH IS: https://minigardener.wordpress.com

    It is lumped in with the .org account and I can’t get to the dashboard of https://minigardener.wordpress.com.

    On the front end, it’s marked as “private” now and I can’t get into it at all. Nothing works.

  • kokkieh · Staff ·

    Hi there,

    You’re logged into the correct account, but it looks like you were removed as a user on the site around 3 months ago, due to an issue with the Jetpack connection on the site (which was on our Business Plan at the time).

    I’ve added your account back as an admin, and you should now see it listed along with your other site again.

  • Unknown's avatar
    janitc · Member ·

    OMG – Thank you Kokkieh!

    I thought I was “up a creek” with this one!

    Thanks again,
    Janit

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