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Forums / Can’t access my website/account

Can’t access my website/account

  • Unknown's avatar
    namangalhotra · Member · Apr 13, 2023 at 2:37 am
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    I had a free WordPress account which I was using for my website. An year back my hosting services got disabled and I lost my automated backup from hosting service provider (didn’t have any personal backup) for the website. Now I have enabled my hosting service and I wanted to use my website from wordpress to migrate it, but when I try to login my wordpress account. It says you’re account is deleted. I tried filling the form to recover it but it says the website url that I’m trying to access isn’t valid(even though my hosting is enabled).
    I don’t know how to recover my account or login into that to access my website data.

    Request you all to please assist!

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aleone89 · Staff · Apr 14, 2023 at 3:20 pm
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    Hey there,

    Thanks for reaching out and I’m sure we can help with this:

    Now I have enabled my hosting service and I wanted to use my website from wordpress to migrate it, but when I try to login my wordpress account. It says you’re account is deleted.

    What is the link of where you’re looking to log into?

    https://ghumowithgalhotra.com/ – the hosting may have been restored, but has the WordPress.com installation itself (the files and content) with Hostinger also been restored?

    Many thanks

  • The topic ‘Can’t access my website/account’ is closed to new replies.

Tags

  • .org
  • account
  • he-boost
  • payment

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from namangalhotra

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