Cant access my website and you guys have no customer service

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  celebritylimoky · Member · Mar 5, 2020 at 11:10 pm

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  I cant access my website to make changes to it. WordPress has no customer service which sucks since the Business Plan has already been purchased and no I cant us it

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  staff-theo · Staff · Mar 5, 2020 at 11:39 pm

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  Hey celebritylimoky,

  I reached out via email recently on one of your open email tickets. This issue should be resolved now, but let us know on that email thread if you’re still running into troubles, and we’ll be able to follow up from there.

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  morganic9 · Member · Mar 15, 2020 at 5:26 am

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  Hi- I cant access my website and I need my content- no customer service- please help-

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  kokkieh · Staff · Mar 15, 2020 at 9:23 am

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  @morganic9,

  What is the URL of the website you need help with?

  The account you’re using to post here owns four WordPress.com sites, and they’re all working correctly for me. You should be able to access the admin areas for each one via My Sites ->Switch Site.

  You also have a self-hosted WordPress site connected to your account via the Jetpack plugin. If you’re having trouble accessing the dashboard for that site, please contact your hosting provider directly for help, as we have no control over the login credentials for that site.