Can't access my Website. Unknown email and username

  • Unknown's avatar
    wenrenebao · Member ·

    Hey I’ve got this problem few days ago and I can’t figure out what is happening.
    my admin account is working perfectly fine that I can login to my wp-admin and also via the membership login to my site using my desktop. But the problem is that weirdly I can’t login to my site in my mobile and it keep saying the username is wrong or the password is wrong. I’m very confusing that I can use the same email and password login to wp-admin but not the site its self. And recently I’ve installed a plugin called AppPresser and I can’t login to the dashboard of apppresser using my admin account either, saying that its an unknown email address. Grateful if someone can help me sort out the problem. Sorry for my bad English tho.

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    It looks like we were able to help you over chat.

    If anything like that ever happens again, please do reach out via https://wordpress.com/help/contact where you’ll get a much quicker answer. :)

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