Can’t Access My Websites Admin Area

  • Unknown's avatar
    withextradinosaurs · Member ·

    Hey All – After having the White Screen Of Death about a month ago (which was fixed with back ups) I’m having a new problem where when I log into my back office admin area of wordpress, it tells me ‘Cookies are blocked due to unexpected output’ it then gives me links to help pages that are very unhelpful as they refer to an error code which I don’t receive in the message that greets me when logging in.

    I can manage to get into a staging area via my hosting and have deactivated any plugins but I have a sneaky suspicion my theme might be the issue as I can’t alter that and it and when I try to activate an alternate, the preview is messy and shows none of the information currently on my site.

    Any ideas what might be the cause?

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hello there, it seems that your site is not hosted on WordPress.com.

    Name Server: NS49.DOMAINCONTROL.COM
    Name Server: NS50.DOMAINCONTROL.COM

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites.

    WordPress.com vs. WordPress.org

    Maybe you could contact your web hosting provider on the issue or post your question at the WordPress.org support forum at the following link.

    https://wordpress.org/support/

    Hope this clarifies.

  • The topic ‘Can’t Access My Websites Admin Area’ is closed to new replies.