Can't access my wordpress dashboard.
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I couldn’t log in to my wordpress dashboard today. It said my log in details didn’t exist. I set up a new wordpress account with the same username and password but it says I have no websites. How can I access my wordpress dashboard to make changes to my website? My website is http://www.therubantiqueco.co.uk Many thanks.
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.
You can also try and reset your password by following these instructions:
https://codex.wordpress.org/Resetting_Your_Password
We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:
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