Cant access my WP account

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  samanthaemontoya · Member · Aug 29, 2018 at 5:18 pm

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  Hello, I was able to access my account yesterday however today am not allowed and my email is not being recognized to create a new password. Can you please help?

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  staff-zinnia · Staff · Aug 29, 2018 at 6:40 pm

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  Hi –

  What is the site URL that you want to access? Happy to take a look.

  Have you already tried using a different browser? Perhaps the old details are stored in the current one.