Can’t Access New Site or Site Dashboard using Multisite

  • Unknown's avatar
    twomancongress · Member ·

    I followed the WordPress instructions in setting up a multisite (copied the code into the wp-config file and the .htaccess file) with subdomains. I created a * wildcard subdomain and then went to create the desired sites on the multisite. However, when I attempt to access the dashboard or the new site I receive the following error:

    ‘Not Found
    The requested URL was not found on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.’

    It’s frustrating because I haven’t seen anyone else have the same issue. Any help in resolving this issue would be greatly appreciated.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you have trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

    And for Multisite issues, I recommend asking at https://wordpress.org/support/forum/multisite/#new-topic-0

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