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Forums / CAN'T ACCESS OR EDIT WEBSITE

CAN'T ACCESS OR EDIT WEBSITE

  • Unknown's avatar
    dhsurface · Member · Jan 6, 2021 at 4:20 pm
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    I have two WordPress websites that, for some reason, I can no longer access through the dashboard to edit. To complicate matters, when I tried to access the ability to edit in October, I inadvertently created another account, and now WordPress tells me that I have “no websites” (because, apparently, it only recognizes the new October account). The original account was created long ago, and I frankly can’t remember which email I used (it’s one of only two) or what my password was (although I have a pretty good idea). I never made any paid upgrades, no I don’t have any info like that to help WordPress confirm my identity. Can someone please advise me how to access the ability to edit my original websites? The URLS for those sites, FYI, are davidsurfacewriter.wordpress.org and dsurface.wordpress.com

  • Unknown's avatar
    supernovia · Staff · Jan 6, 2021 at 9:32 pm
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    Hey there,

    when I tried to access the ability to edit in October, I inadvertently created another account

    This is the issue. There seem to be (at least) three different accounts. I’d recommend choosing one and moving all of the sites under the one, unless you’d rather keep them separate.

    Here’s how to change ownership:
    https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

    I’d recommend logging out, commenting on one of your posts for a site, then looking to see which email address received a notification. Then proceed with the account merge if you’d like. Hoping that helps.

  • The topic ‘CAN'T ACCESS OR EDIT WEBSITE’ is closed to new replies.

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  • Account Recovery

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 5 years
  • Latest reply from dhsurface

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