Can’t access our site.

  • Unknown's avatar

    We have a site that was built with you that appears to have been hacked. We can no longer access our logins. Can you please help. The site is The Plumbing Place, under Nicholas Place. I am contacting you this way as we can’t log in to access to the site. Our past email was (email visible only to moderators and staff). When we now search for our site on some connections it takes you to chemist / Viagra site. Obviously we don’t want our customers seeing stuff like that. Can you please help? Your support is greatly appreciated. We can supply you with any security or history information that may be required. Thank you so much

  • Hi –

    Thanks for writing to us. Unfortunately, this is not the correct place to get help with your site. It does not use the managed hosting environment from WordPresss.com. You will need to visit https://wordpress.org/support/forums/ to get assistance with that site. It’s running the open source WordPress.org software which is a different version of WordPress.

    WordPress.com vs. WordPress.org

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