cant access panel

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  herbanatur212 · Member · Aug 16, 2021 at 4:51 pm

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  cant access panel

  Site: https://herbanatur.com/.
  WP.com: Yes
  Correct account: Unknown

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  devroyce · Member · Aug 16, 2021 at 6:21 pm

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  Hi there,

  I see you can’t access your panel/wp admin?
  If so, have you tried opening your site in an incognito window or clearing your cache?

  If you’ve already tried that, here’s a helpful article I found.
  https://blogvault.net/cant-access-wordpress-admin-login/

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  aisajib · Member · Aug 18, 2021 at 5:45 am

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  Hi there!

  Please note that your site at herbanatur.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

  If you’re having trouble logging in to your site at herbanatur.com/wp-admin, you can try resetting the password here: https://herbanatur.com/my-account/lost-password/

  If that doesn’t work, please contact Bluehost support for further assistance. As your host, only they can help you gain access to the account.