Can't access purchased site

  • Unknown's avatar
    crumbscustomcookies · Member ·

    I originally set up this account and did a 30 day trial. Later, I purchased my domain through bluehost and set it up through wordpress. The website it still live but when I log into my wordpress site, the only option is to edit my trial site. The site that I own is http://www.crumbscustomcookies.com. I’ve double checked my email linked with this and everything and can’t seem to figure out what the issue is but I obviously need to figure out how to get into my site. Any ideas what’s going wrong? Thanks so much and sorry if my explanation wasn’t too great, it’s confusing for me too.

    The blog I need help with is: (visible only to logged in users)

  • stefmattana · Staff ·

    Hi there,

    It looks to me that you own two sites at the moment:
    – http://www.crumbscustomcookies.com, which is powered by WordPress.ORG
    – crumbscustomcookiesdotcom.wordpress.com, which is hosted here on WordPress.com
    (the two WordPress are different and may require different login details)

    My guess is that you might have logged in to the second one, which it’s basically empty, while you needed to log in to the first one, which appears to have content inside.
    Have you accessed to your website by using this address: https://www.crumbscustomcookies.com/wp-admin?

    I might be wrong on my assumption, but it’s worth double checking if my guess is correct.
    Let me know how it goes. Thanks!

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