Can’t access reader, notifications bell, admin or write since last night

  • Unknown's avatar

    Hoping staff can help me. My site was normal yesterday until I logged in last night. When I logged in I clicked on the reader and it wouldn’t load. I’ve logged in again this morning and the same thing is happening along with other things now. When I log in I see my home page with all my recent posts showing as normal.

    When I click on the reader it is all blank and won’t load the sites I follow. A message comes up saying “sorry we had a problem fetching your reader subscriptions.” If I use the reader search it does show individual blogs I type in and lets me read them, including my own site.

    When I click on my notification bell it opens the dropdown where comments and likes usually show but it is blank and looks like it’s trying to load. When I click on write to open my drafts or to start a new post it’s just showing a blank white page. When I go to my admin/stats/ profile areas they are blank or looking like they’re trying to load. The following message “Failed to retrieve all domains” is coming up on admin/stats area.

    Please help. My blog has been active since 2022.

    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’ve now managed to solve this and the site is back to normal now. Seems it may have been a cache issue.

  • Unknown's avatar

    How did you fix this? My whole blog site is incapable of letting me write anything. I can’t even access my stats. Isn’t this because Jetpack is taking over? I have no idea how to fix this and I’d love to continue writing.

  • Unknown's avatar

    Hi. I clicked on the three dots in the top corner of google chrome. Then scrolled down to delete browser data and cleared. My site immediately went back to normal. It’s something to do with clearing the cache.

    Best of luck.

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